Damaged Items.
If any of the items are damaged please send a picture and brief description of what has been damaged and we may be able to replace the damaged item.Send all information to fun@trickorytree.com
Once your order has been shipped, it can no longer be cancelled.
Orders ship in approximately three to four days once purchased.
Trickory Tree will not be responsible for the costs of returns.
To be eligible for a return,The item must be unused and in the same condition that you received it in.
It must be in its original packaging and all parts/pieces/booklets must be present.
Once Trickory Tree has received and inspected the returned item or items we will process your return.
All returns are subject to a $10.00 fee which gets deducted from the total cost of initial purchase.
This fee is to partially cover initial shipping costs incurred by Trickory Tree when shipping a Trickory Tree 66 piece game set and or a 36 piece game set.Game sets are heavy and shipping is expensive.
Any items to be returned that have been locally delivered by Trickory Tree and have not incurred and shipping cost are not subject to a $10.00 fee.
Trickory Tree will not be responsible for any order that could not be delivered due to refusal of the parcel by the recipient.
If and order is cancelled before an item is shipped then a full refund will be available to purchaser.
Simply view you confirmation order email. Go to view order.Go to paid box and click on tool bar.Select cancelled order.You should see Success order cancelled.
If you have any question email me at. Fun@trickorytree.co